Swim School Cancellation Policy

Term bookings are made by paying a $50 deposit or full fees to secure your position, deposits are non-refundable.  Places are not secured for the term until full payment is made. This must be done prior to first week of term.

Term cancellations made prior to the start of term will incur an administration fee of the deposit $50.00.  Term cancellations with intention to return made before the start of the term will have the fees paid credited to use on swimming lessons within a 6-month period (Two Terms).

Cancellations, once a term has started, will incur a 50% of pro rata class cost of remaining lessons. The remaining 50% will be credited on the students account and will need to be used within 6 Months (Two Terms)

Holiday Program cancellations will incur a $25 fee.


Make-up Lesson Policy

The Fitness Edge Swim school must be given notice by 6pm the day before your lesson of sickness or inability to attend classes. If this notice is not given, a doctor’s certificate for sickness must be supplied or the lesson is forfeited. There will be no guarantee on times or spaces for a make-up lesson.

The make-up lesson/s must be taken within the same term as the lesson/s were missed. Our swim school allows a maximum of 2 make-up lessons only per term and are subject to availability. Make-up lessons are not available for special need classes or Teenage LTS and DO NOT carry over from term to term.